How Can We Help?
Get support from our team of financial API experts
Email Support
Get help from our technical team
support@finfusion.cloud
Response within 24 hours
Developer Discord
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FinFusion Discord
Real-time chat support
Technical Support
Priority support for enterprise customers
enterprise@finfusion.cloud
24/7 dedicated support
Support Categories
Integration Support
- API Integration Issues
- SDK Implementation
- Webhook Setup
- Authentication Problems
- Error Handling
Account & Billing
- Account Setup
- API Key Management
- Billing Questions
- Usage Limits
- Plan Changes
Security & Compliance
- Security Concerns
- Compliance Questions
- Data Protection
- Access Control
- Audit Logs
Frequently Asked Questions
How do I get an API key?
You can obtain your API key by signing up for a FinFusion account and navigating to the API Keys section in your dashboard.
What are the rate limits?
Rate limits vary by plan. Standard plans include 1000 requests per minute. Enterprise plans have customizable limits.
How do I report a security issue?
Please report security issues immediately to security@finfusion.cloud. Do not disclose security issues publicly.
What environments are available?
We provide sandbox and production environments. Use sandbox for testing and development before going live.
Need Enterprise Support?
Get dedicated support, custom solutions, and priority response times
Contact Enterprise Sales