Frequently Asked Questions
Find answers to common questions about FinFusion's APIs and services
Need more help?
General
What is FinFusion?
FinFusion is a comprehensive financial API platform that enables businesses to integrate banking, payments, and financial services into their applications.
Who can use FinFusion?
FinFusion is designed for businesses of all sizes, from startups to enterprises, that need to integrate financial services into their applications.
Which countries do you support?
We currently support operations in the US, UK, EU, and select Asian markets. Check our coverage documentation for detailed information.
Technical
How do I get started with integration?
Start by signing up for an account, obtaining your API keys, and following our quickstart guide. We provide comprehensive SDK documentation and examples.
What programming languages do you support?
Our SDKs support JavaScript/TypeScript, Python, Java, Go, and Ruby. RESTful APIs are available for other languages.
How do webhooks work?
Webhooks provide real-time notifications for events in your FinFusion integration. Configure webhook endpoints in your dashboard to receive updates.
Security & Compliance
How secure is FinFusion?
FinFusion employs bank-grade security measures including encryption, access controls, and regular security audits. We are PCI-DSS compliant and SOC 2 certified.
How are API keys secured?
API keys are encrypted and stored securely. We recommend rotating keys regularly and using environment-specific keys for development and production.
What compliance standards do you meet?
We comply with PCI-DSS, SOC 2, GDPR, and various financial regulations in our operating jurisdictions.
Billing & Pricing
How does pricing work?
We offer tiered pricing based on API usage and features needed. See our pricing page for detailed information.
Are there any hidden fees?
No hidden fees. All costs are transparent and listed in our pricing documentation. Volume discounts are available for enterprise customers.
Do you offer a free tier?
Yes, we offer a free tier for development and testing with limited API calls. Production use requires a paid subscription.
Support & SLA
What support options are available?
We offer email support, developer Discord community, and dedicated support for enterprise customers. Contact support@finfusion.cloud for assistance.
What are your SLA terms?
Standard plans include 99.9% uptime SLA. Enterprise plans offer up to 99.99% uptime SLA with custom support terms.
How do I report issues?
Technical issues can be reported via our support portal or email. Security issues should be reported to security@finfusion.cloud.